Quality Mission

Hayakawa Electronics America, Inc. (HEA) is committed to complete customer satisfaction. Each employee is responsible for achieving this through effective communication, understanding their customer’s expectations, and quality products delivered on time at competitive prices. Customer satisfaction is defined by the customer and is every employee’s responsibility.

Through effective leadership and a genuine desire for customer delight, our management team will continually strive to improve manufacturing processes and systems to ensure that our products meet or exceed customer expectations.